Delivery Information
1. Delivery
Info
In
India, your order will be delivered in one week, while in other countries, it
will take 28 days.
You
can choose any one of the delivery options;
a.
Store pickup
b.
DTDC
c.
DHL
d. Post Office
2. Return/Cancellation
We will issue return only if the product is damaged from our
side. To be eligible for a return, your item must be in its original packaging.
We would need the original unboxing video and proof of purchase.
You can start a return by sending a WhatsApp message or
calling +91 95445 33336. Items that are returned to us without first requesting
a return will be rejected.
We'll let you know if your return/cancellation was accepted or not once we've received and inspected it. If you are authorised, you will be automatically refunded on your original payment method within 5-7 business days.
Terms & conditions
We don’t accept returns or Refunds for our products except in the case of
Major Damage /Wrong item sent(Size different from the order)
In case you face a situation as above, it is must that we need an unboxing video. Return requests without an unboxing video will not be accepted.
360º opening video must !! otherwise no complaints will be accepted
Please make video while opening the parcel
Video should start ,from showing the address label as it is sent by us right from the outer package...
No replacement or refund will be done without video proof if in case u receive damaged/missing/any kind of issue.Please follow this strictly. Donot argue afterwards
If you have a return request, you will have to raise a query through our support platforms- Call/Website Support Portal etc within 24 hours.
Discounted items are final and cannot be returned or exchanged